Help centre / Help

FAQ

Quick answers to common questions.

Is BazaarSaaS free?

Yes — start on the Free plan and upgrade when you need more. See Pricing.

Do I need a developer or designer?

No. Products, payments, shipping, design and marketing are all set up from your admin. Themes are ready-made and customised with clicks.

Where does the buyers' money go?

Directly to your bank through your own Razorpay or Cashfree account — see Payments.

Can I offer cash on delivery?

Yes, with your COD fee and limits — and COD Shield to confirm COD orders and cut fake ones. See Payments and BazaarSaaS apps.

Is GST handled?

Yes. Each product has its HSN code and GST rate, every order gets a GST invoice with the CGST / SGST or IGST breakup, and refunds get credit notes. See GST & invoices.

Can I sell in Hindi?

Yes — in Hindi and 12 more Indian languages. See Languages.

Can I bring my products from Shopify, WooCommerce or a marketplace?

Yes — export a CSV there and import it in Products → Import; common column names are recognised.

Can I use my own domain?

Yes, on plans that include it. See Domain & store settings.

Which couriers work?

Shiprocket and Delhivery for labels and live tracking — or ship yourself and add the tracking number.

I'm stuck — who helps?

Use Help & support in your admin to open a ticket, or Talk to us on this website.

Still stuck? Talk to us — we'll help you set it up. Talk to us